Helix Operational Dashboard

In this installment of the Tips and Insights series, Ron Keyston explains how to use the FireEye Helix Operational Dashboard to monitor the health and status of the appliances connected to your Helix environment along with the data flowing into it.

Hi, I’m Ron Keyston. I’m with the Deployment and Integration team here at FireEye and today I’m going to talk to you about the Helix Operational Dashboard, enabling you to monitor the health and status of the appliances connected to your Helix environment and the data flowing into it. In Helix we provide you with an operational dashboard to get a high level view of your appliance health and the overall status of your Helix environment. That dashboard is found by clicking on the Dashboards menu and then clicking on Operational. That takes you here to the Operational Dashboard. The Operational Dashboard has a series of widgets that give you the overall health of each of your appliances as well as the operational health of your Helix environment as a whole. The first widget here at the top provides you with health for each of your connected appliances. Your Network Appliances, host protection or endpoint appliances, central management appliances and email appliances are all included in this first widget. From a high level, if there is a green checkmark next to each one, that tells you that everything’s okay. You can also click on each of these connected arrows to view those particular appliances. For example, viewing our connected network appliance allows us to see the host name, product type, product model, what time zone it’s in, serial number and the last time the appliance checked in. We can also click on the Options button and get a more detailed view of the appliance. This provides us with a pop up with overall appliance health and status. The second widget on the Operational Dashboard provides us with the current EPS or events per second that’s feeding into the Helix environment. This is an aggregate number that’s made up of the combined feeds of any and all Cloud Collectors that you have connected to your Helix environment. Additionally the third widget provides you with a historical view of the events per second feeding into the environment. This provides you with an EPS average over the last 31 days, high and low watermarks for the past 31 days, as well as the total number of events present in the database. You can also filter this widget in order to view the statistics for a single Cloud Collector or com broker instead of the total aggregate for all your Cloud Collectors. The final widget on the dashboard provides you with an overall summary for all sensors connected to Helix and whether or not they need attention. In this example, you can see that we have four sensors connected to our Helix environment, and all of them have a good status. That was Helix Sensor Health and Operational Dashboard Status. Continue to check back with us for more FireEye product tips.

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